/ Frequently Asked Questions

PsychArmor is a nationally recognized nonprofit leader and preferred training provider for military culture awareness, serving members of the military-connected community and anyone who wants to more effectively engage with them. We power learning journeys, from continuing education to customized training, through a rich learning ecosystem--including online courses, curricula, podcasts, webinars, live speaking engagements, social media and so much more.

Nearly 200 organizations nationwide utilize PsychArmor’s educational platform to ensure staff and volunteers are better prepared to work with and support Veterans and the military-connected community. PsychArmor offers Veteran Ready Organization (VRO) certification for organizations who want to attract and retain Veteran and military spouse employees. Each VRO portal can be customized to meet an organization’s specific training needs and offers learner progress. If you would like your organization to be Veteran Ready, email us today at development@psycharmor.org.

First, you’ll need a PsychArmor account. Click here to be redirected to the sign up link. We recommend starting with our cornerstone course, 15 Things Veterans Want You To Know. 

First, you’ll need a PsychArmor account. Click here to be redirected to the sign up link. You will need an email to register. Once logged in, browse our course library! Click on the icon of the course you’d like to watch and it’ll redirect you to the video start page.

Our courses are free! PsychArmor offers an online e-learning laboratory that's free to individual learners as well as custom training options for organizations. If your organization wants to become Veteran Ready or partner with PsychArmor, please email development@psycharmor.org. 

PsychAmor is proud to offer credits on select courses that Healthcare Providers and Human Resource Professionals can take to earn Continuing Education (CE) and Continuing Medical Education (CME) credit. Learn more by logging in at www.psycharmor.org, then use the Certificate Programs drop down menu at the top of the page to access a complete list of continuing education courses.

Login and go to “My Account” on the lower left side of your screen.

Click the second dropdown labeled “My Profile”.

Update your email and any other information.

Click “Save Changes” at the bottom.

After logging into your PsychArmor account, visit our course collection page! If you know the title of the course, you can search for it in the search bar. Once it appears, click on the icon and you’ll be redirected to the course. Click “Start Learning,” and the course will begin.

If you are with a group, go to “My Dashboard” under your profile and make sure you are enrolled in the right group. To be added to a group, contact your team lead.

From your dashboard, you can re enroll in the course. If you fully completed the course previously, you can manually advance forward to the point where you left off. Keep in mind that we can track your time spent on each course so please do not skip ahead if you have not viewed the course previously.

Click here to reset your password. If you are not receiving a reset email, chat with our support team on our LiveChat bot or email support@psycharmor.org.

At the completion of each course, you’ll be prompted to download your certificate of completion. If you need a training certificate (i.e. Veteran Ready HealthCare Provider) please email support@psycharmor.org. To learn more about our training options, visit our website.

In partnership with the Department of Veterans Affairs (VA) and the Substance Abuse and Mental Health Services Administration (SAMHSA), PsychArmor created the Governor’s Challenge Training Portal to provide military and Veteran suicide prevention education and training for state and local agencies enrolled in the Governor’s Challenge program. For more information about the Governor’s Challenge, visit the SAMHSA page.

Currently, there are 1,500 learner seats per Governor’s Challenge team available.

Active team leaders have administrative privileges over state/territory portals and can access user reports and information by logging in at https://governorschallenge.psycharmor.org/ and selecting the “Admin” option on the sidebar.

All PsychArmor online training will be available to registered users, but metrics will not be available for training outside the set Governor’s Challenge Portal menu.

Contact your SMVF TA Center Liaison or reach out directly to Jenna Pryor (jpryor@psycharmor.org) at PsychArmor Institute to discuss options and cost.

While PsychArmor’s military cultural competency training is greatly beneficial for EVERYONE in the healthcare field, a “provider” qualifies as someone who is patient-facing.

PsychArmor’s Veteran Ready Healthcare Provider certificate program is based on an annual fee-for-service, per-seat charge with flexible pricing based on organization size and need. Please inquire for specific pricing at development@psycharmor.org

The Veteran Ready Organization Certificate program requires your organization to train at least 85% of your staff. Healthcare organizations can opt to train 85% of providers (patient-facing) and 50% of your general staff (non-patient facing). 

As a non-profit ourselves, PsychArmor understands the complexities around funding. We offer flexible pricing based on organization size and need. Please inquire at development@psycharmor.org

The cost of a P/A subject matter expert varies based on type of event and organization. Please contact our event coordinator, Gloria Bedrin, gbedrin@psycharmor.org for more information.

PsychArmor’s Teams are based on an annual fee for service, per seat charge with flexible pricing based on organization size and need. Please inquire at development@psycharmor.org.