Volunteer Training Path 1 – Inform

Volunteer Training Path 1 – Inform

15 Things Veterans Want You To Know — This is the cornerstone course for PsychArmor and was created to educate anyone who works with, lives with, or cares for our military Veterans. PsychArmor asked hundreds of Veterans what they wanted civilians, employers, educators, health care providers, and therapists to know about them. These comments were used to create the topics of this course including 5 Questions You Should Always Ask Veterans, 1 Question You Should Never Ask Veterans, and 15 Facts that promote greater understanding of our Veterans.


Veteran 101: Military Culture — This course is intended for anyone with little to no background or understanding of military culture. Topics include information about the training involved for a service member, some basic military terminology, and an overview of important policies that guide our military. The goal of this course it to provide a better understanding of differences between military culture and civilian culture.


Military Women — This course covers the history, advancement, and specific issues pertaining to women in the military. Topics include military sexual trauma, motherhood, PTSD risks, and maternal depression. It also explores the similarities and differences between women and men in the military.


Veteran 201: Veterans — What is a Veteran? This course discusses how unique our military Veterans are by showing demographics of the percentage of Veterans compared to the population of the United States, the effect of deployment on Veterans, and an explanation of service-connected benefits that are awarded to our Veterans.

Volunteer Training Path 3 – Implement

Volunteer Training Path 3 – Implement

Helping Others Hold On — Compared to the civilian population, suicide rates among the military and Veterans is very high. This series of lessons help to give tools and tips to recognize, understand, and combat suicidal feelings in Veterans. Talking about suicide can actually help a Veteran and any support they receive can make a difference in their lives.


Supporting Someone with Invisible Wounds — Not all wounds can be seen and invisible wounds are just as serious as visible ones. This course introduces the four main types of invisible wounds – Posttraumatic Stress Disorder, Traumatic Brain Injury, Substance Use Disorder, and Depression. Topics include the myths and facts that surround these types of wounds and ways to help someone suffering from invisible wounds.


Supporting a Surviving Loved One — This course is designed to help volunteers support surviving loved ones, and provide volunteers with tips and tools to better support veterans at their organization.


Preventing Volunteer Burnout — Volunteers and staff at nonprofit organizations spend a lot of their time and energy caring for other people. It is easy for these individuals to lose sight of their own health and well-being. If you want to provide the best care to others, you first have to take care of yourself. This course provides tips on how to recognize burnout and fatigue, identify coping skills, and develop an individualized self-care plan to help you care for yourself and others.


Setting Boundaries as a Volunteer — This course discusses the importance setting personal and professional boundaries when working with different groups. Topics in this course include how to define different boundaries, understanding how boundaries impact relationships, and learning how to set boundaries for different groups.

Volunteer Training Path 2 – Interact

Volunteer Training Path 2 – Interact

Communication Skills with Veterans — This course discusses how to communicate effectively with Veterans and assist volunteers so that they can support the Veterans working alongside them in their organization. Communication tools include using open-ended questions, affirmations, and reflections.


How to Talk to Someone with a Disability — The focus of this course is to equip volunteers with the knowledge and tools necessary to effectively and confidently communicate with someone who has a disability. The learning objectives address common reasons why people may feel uncomfortable talking to a person with a disability, and introduce specific strategies to overcome these concerns and facilitate successful interaction. Most importantly, this course extends beyond volunteer work and provides tips to ensure you are empowering people with a disability across all areas of your life.


Recreational Volunteer Opportunities with Disabled Veterans — Helping mobility challenged Veterans in a recreational setting is the main topic of this course for volunteers. Topics include a discussion of the myths and facts about the capabilities of people with disabilities and demonstrations on how volunteers can help Veterans take part in recreational activities.


Trauma Informed Interactions with Veterans — Trauma can affect everyone, and Veterans have increased exposure to the possibility of trauma due to combat and dangerous situations. This course defines trauma and how it presents itself, and is specifically designed to help volunteers interact with Veterans dealing with trauma that affects their health and/or ability to function. Safety, trust and transparency, empowerment, collaboration, and cultural issues (STECC) are the five main tips to help you have a positive interaction with Veterans. It’s important to remember that not all Veterans are affected by trauma, but to keep in mind that they could be.


Advanced De-escalation Technique for Volunteers — As a volunteer, nearly all your interactions with Veterans will be overwhelmingly positive. However, there might be times when you need guidance to help define and identify agitation, tools and techniques for de-escalation, and tips for managing interactions. The techniques presented in this course are not specific to Veterans, but can be used if you find yourself in any situation that may benefit from de-escalation.