Advanced De-escalation Technique for Volunteers

Advanced De-escalation Technique for Volunteers

As a volunteer, nearly all your interactions with Veterans will be overwhelmingly positive. However, there might be times when you need guidance to help define and identify agitation, tools and techniques for de-escalation, and tips for managing interactions. The techniques presented in this course are not specific to Veterans, but can be used if you find yourself in any situation that may benefit from de-escalation.

Military Sexual Trauma

Military Sexual Trauma

This course will explain the sensitive topic of military sexual trauma (MST) and how it effects Service members and Veterans. The course will give detailed information and resources offered by the VA to care for MST survivors. The goal of this course is to describe and define military sexual trauma, understand how to connect with an MST coordinator at the VA, recognize the common signs and symptoms of military sexual trauma, and assess and screen clients for military sexual trauma.

Inner Conflict and Survivor’s Guilt

Inner Conflict and Survivor’s Guilt

This course explains the concept of Inner Conflict, also called moral injury, and how it impacts the military and Veteran populations. It reviews the situations that Service members may experience that can cause inner conflict and survivor’s guilt and their behavioral and cognitive manifestations. This course also details evidence-based treatments and other interventions that have been effective in the recovery process.