As a volunteer, nearly all your interactions with Veterans will be overwhelmingly positive. However, there might be times when you need guidance to help define and identify agitation, tools and techniques for de-escalation, and tips for managing interactions. The techniques presented in this course are not specific to Veterans, but can be used if you find yourself in any situation that may benefit from de-escalation.
This course will explain the sensitive topic of military sexual trauma (MST) and how it effects Service members and Veterans. The course will give detailed information and resources offered by the VA to care for MST survivors. The goal of this course is to describe and define military sexual trauma, understand how to connect with an MST coordinator at the VA, recognize the common signs and symptoms of military sexual trauma, and assess and screen clients for military sexual trauma.
This course is designed for the general population to learn about the different types of assistance animals (specifically focusing on dogs). This course discusses the difference between the different assistance dogs. It also mentions the different roles of these dogs and how to effectively interact with them.
This course explains the concept of Inner Conflict, also called moral injury, and how it impacts the military and Veteran populations. It reviews the situations that Service members may experience that can cause inner conflict and survivor’s guilt and their behavioral and cognitive manifestations. This course also details evidence-based treatments and other interventions that have been effective in the recovery process.
This course details the basic effects of combat stress on various brain functions as well as differentiate the variations of combat stress injuries. It also reviews how the brain under combat stress is like a runaway chariot.